Notifications

Wizdom Notifications engine brings real-time notifications to users and is an integrated part of Noticeboard and to some extent also SharePoint news in the classic experience.

In this section

• How to enable notifications
• Understanding how notifications work
• Notifications module settings
• Overview of templates for the Notifications module

How to enable notifications

Wizdom Notifications is an integrated part of the Noticeboard module. This also means that to enable notifications and maintain which channels are mandatory and suggested for end-users is configured from within the Noticeboard module.

By navigating to the Wizdom Configuration Center > Modules > Noticeboard > General settings page, we can Enable Notifications under the Configuration section.

After enabling it, it’s required to configure by which channel set the notifications will use. This is done by navigating to the Wizdom Configuration Center > Modules > Noticeboard > Channel sets page and selecting Use for Notification on the channel set you want to use. 

To better understand how channel sets work, please refer to the Noticeboard documentation.

 Understanding how notifications work

To better understand how these notification work with Noticeboard and SharePoint news we will describe the different scenarios with a user and creator persona.

• I, as a user, will receive a notification in unread elements when a noticeboard post is added to a channel that I am subscribed to.
• I, as a user, will receive a notification in unread comments if another user comments on a noticeboard post that I previously commented on.
• I, as a user, will receive a notification I unread comments if another user comments on a SharePoint news page that I previously commented on.
• I, as a creator, will receive a notification in unread comments if a user comments on a noticeboard post that I created.
• I, as a creator, will receive a notification in unread comments if a user comments on a SharePoint news page that I authored through our commenting feature.
• I, as a user, will receive a notification in my mentions if another user @mentions me in a noticeboard post or through a comment.
• I, as a user, will receive a notification in my mentions if another user @mentions me in a SharePoint news page through our commenting featureIt’s important to note that if Allow replies to comments is enabled on Noticeboard, notifications for these are not supported.