Creating service desks
You’ll need to set up a site for every service desk you’ll build. To set up a service desk on your intranet you start by creating a site.
To create a Service Desk, create a new Wizdom subsite to the site or subsite where you want the service desk site to be located. When choosing site template, select the template ‘Service Desk’.
It’s possible to create as many service desks as you wish in a site collection.